Trading Service (seller view)
STS does not just protect the buyer β it protects you. The buyer makes a real deposit into escrow before you cut fabric, cast blanks, or order materials. Container damaged? Insurance pays out. Buyer late on payment? Escrow releases on schedule. A dispute? Bilingual legal support is on hand.
Buyers deposit 30% into escrow the moment the PI is signed β so you can produce with confidence and never worry about a mid-order cancellation.
Huayuesc carries All-Risk insurance on every STS order β paying out 110% of the FOB price if a container is damaged, burned, or lost.
The Baker McKenzie + YKVN team helps with contract disputes. Interpretation for buyer meetings is free for the first 60 minutes per order.
STS orders display a 'Verified Trade' badge for higher search ranking. Vietnamese buyers prefer STS orders 4Γ over standard ones.
Buyers see the 'STS Enabled' badge on your profile. Quote with 30-40-30 terms.
The buyer signs the PI electronically and transfers a 30% deposit into a Vietcombank escrow account. You get notified and start production.
Upload weekly production-line photos to e-Home. At the ship-ready milestone, the buyer releases the next 40%.
QIMA/SGS inspects 10% of the lot to AQL 2.5 β pass, and the container is sealed. The buyer pays the QC fee.
Once the container leaves port, escrow automatically releases 70% (the 30% deposit + 40% ship-ready) to you the moment the B/L is issued.
The buyer confirms in the app within 14 days, and escrow releases the final 30%. The order closes and you earn a rating + STS credit.
The escrow fee is very low compared with the usual cost of carrying receivables and risk. Most suppliers split it 50/50 with the buyer β paying only 0.25% in practice.
| Fee | Price | Basis | Notes |
|---|---|---|---|
| STS escrow fee | 0.5% | of order value | Can be split 50/50 with the buyer (common arrangement) |
| AI quoting service fee | Free | β | Built in for Gold suppliers |
| VI-ZH contract interpretation | Free | first 60 minutes | $50/hr thereafter |
| On-site QC inspection | Buyer pays | β | You bear no cost β just host the QC team |
The supplier produced 4,200mΒ² of porcelain for a Vietnamese hotel chain. The buyer was late releasing the final 30%, so escrow transferred it automatically after 14 days. The supplier got paid in full without chasing the debt.
Three months after enabling STS, the supplier's profile was recommended to 320 new buyers. RFQ β Order conversion rose from 8% to 23%.
A container of 30 sofas was hit at the Port of Singapore. Huayuesc insurance paid out $12,400 in 11 days β and KUKA shipped a replacement batch in time to keep the buyer's trust.
Go to e-Home β Settings β Auto-enable STS. Buyers see a 'Verified Trade' badge on every one of your listings.